Privacy Policy
Last updated: May 16, 2024
Introduction
TotebagsTribe ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in any way.
We encourage you to read this privacy policy carefully to understand our practices regarding your personal data. By accessing or using our services, you acknowledge that you have read and understood this privacy policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (we do not store complete credit card information)
- Order history
Non-Personal Information
- Browser type and version
- Operating system
- IP address
- Device information
- Pages visited and time spent on our website
- Referring website or source
- Product preferences and shopping behavior
How We Collect Information
We collect information through various methods, including:
- When you create an account or make a purchase
- When you sign up for our newsletter
- When you contact our customer service
- When you participate in surveys or promotions
- Through cookies and similar tracking technologies (see our Cookie Policy)
- From third-party service providers
How We Use Your Information
We may use your information for the following purposes:
- To process and fulfill your orders
- To communicate with you about your orders, products, and services
- To provide customer support
- To send you marketing communications (with your consent)
- To improve our website, products, and services
- To personalize your shopping experience
- To detect and prevent fraud
- To comply with legal obligations
Information Sharing and Disclosure
We may share your information with:
- Service providers who help us operate our business (payment processors, shipping companies, etc.)
- Marketing partners (with your consent)
- Legal authorities when required by law
- In connection with a business transfer, merger, or acquisition
We do not sell your personal information to third parties. We may share anonymous, aggregated information with third parties for research, marketing, or other purposes.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction of processing of your personal information
- Data portability
- Objection to processing of your personal information
- Withdrawal of consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our records.
International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your country of residence. We will take appropriate measures to ensure that your personal information remains protected in accordance with this privacy policy.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this policy.
We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us at:
TotebagsTribe
123 Sustainability Road
GRA, Ilorin
Kwara State, Nigeria
Email: privacy@totebagstribe.com
Phone: +234 801 234 5678