Terms and Conditions

1. Introduction

Welcome to TotebagsTribe. These Terms and Conditions govern your use of the TotebagsTribe website (www.totebagstribe.com) and the purchase of products from our online store.

By accessing our website and/or making a purchase, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to all the terms and conditions, you must not use our website or services.

2. Definitions

In these Terms and Conditions:

• "We", "us", "our", and "TotebagsTribe" refer to TotebagsTribe, a company registered in Nigeria.
• "Website" refers to www.totebagstribe.com and all content, services, and products available at or through the website.
• "You" and "your" refer to the person accessing the website and/or making a purchase from TotebagsTribe.
• "Products" refers to the items offered for sale on our website.
• "Order" refers to a request to purchase products from our website.
• "Terms" refers to these Terms and Conditions.

3. Account Registration

To make a purchase on our website, you may need to create an account. When you create an account, you must provide accurate, complete, and current information. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with this section.

4. Products and Pricing

We make every effort to accurately display the colors, features, specifications, and details of our products. However, we cannot guarantee that your computer's display of any color will be accurate, and actual colors may vary.

All prices are listed in US Dollars (USD) unless otherwise specified. We reserve the right to change prices for products displayed on our website at any time, and to correct pricing errors that may inadvertently occur.

The price charged for a product will be the price in effect at the time the order is placed and will be clearly stated on your invoice, order confirmation, or receipt.

5. Orders and Acceptance

When you place an order through our website, you are making an offer to purchase the products you have selected. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in product or pricing information, or problems identified by our fraud detection systems.

After you place an order, you will receive an email confirmation acknowledging that we have received your order. This email confirmation is not an acceptance of your order; it is simply to confirm that we have received it.

A contract for the sale of products is formed only when we send you a confirmation that your order has been shipped or when the products are delivered to you, whichever occurs first.

6. Payment

We accept various payment methods as indicated on our website. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that the payment information you provide is true and accurate.

You agree to pay all charges incurred by you or any users of your account and payment method at the prices in effect when such charges are incurred. You are responsible for any applicable taxes related to your purchases.

We use Flutterwave as our payment processor. Your payment information is processed securely through their platform, and we do not store your complete payment information on our servers.

7. Shipping and Delivery

We ship to the locations listed on our website. Delivery times may vary depending on your location and the products ordered. Estimated delivery times are provided on our website but are not guaranteed.

You are responsible for providing accurate shipping information. We are not liable for any delays or issues arising from incorrect or incomplete shipping information.

Risk of loss and title for items purchased from our website pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.

8. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return most products within 30 days of delivery for a full refund or exchange, subject to the following conditions:

• Products must be unused, unwashed, and in their original packaging with all tags attached.
• Custom or personalized items cannot be returned unless they are defective or damaged upon receipt.
• You are responsible for the cost of return shipping unless the product is defective or damaged upon receipt.
• Refunds will be issued to the original payment method used for the purchase within 5-10 business days after we receive and inspect the returned items.

To initiate a return, please contact our customer service team at returns@totebagstribe.com with your order number and reason for return.

9. Product Warranties

We warrant that our products will be free from defects in materials and workmanship under normal use for a period of 90 days from the date of delivery. This warranty does not cover damage resulting from misuse, accidents, modifications, or normal wear and tear.

If a product is defective, please contact our customer service team at support@totebagstribe.com within the warranty period. We will, at our option, repair or replace the defective product at no charge to you.

EXCEPT AS EXPRESSLY PROVIDED HEREIN, WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE PRODUCTS, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

10. Intellectual Property

All content included on our website, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of TotebagsTribe or its content suppliers and is protected by international copyright laws.

Our trademarks and trade dress may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us.

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use our website and its content for personal, non-commercial purposes. This license does not include:

• The right to reproduce, distribute, display, or transmit any content on our website;
• The right to modify or otherwise make any derivative uses of our website or its content;
• The right to download any portion of our website or its content, except as permitted by the website;
• Any resale or commercial use of our website or its content;
• Any collection and use of product listings, descriptions, or prices;
• Any derivative use of our website or its content; or
• Any use of data mining, robots, or similar data gathering and extraction tools.

11. User Content

If you submit, post, or share content on our website, such as product reviews or comments, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

You represent and warrant that you own or control all rights to the content you submit, that the content is accurate, and that use of the content does not violate these Terms or any applicable laws.

We have the right, but not the obligation, to monitor, edit, or remove any content submitted to our website. We take no responsibility and assume no liability for any content posted by you or any third party.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL TOTEBAGSTRIBE, ITS DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, OUR WEBSITE OR PRODUCTS.

OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID BY YOU TO US FOR THE SPECIFIC PRODUCT(S) THAT GAVE RISE TO THE CLAIM.

CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

13. Indemnification

You agree to indemnify, defend, and hold harmless TotebagsTribe, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your violation of these Terms.

14. Dispute Resolution

Any dispute arising from or relating to these Terms, our website, or our products shall first be resolved through good-faith negotiations between the parties. If such negotiations fail, the dispute shall be resolved through arbitration in accordance with the laws of Nigeria.

The arbitration shall take place in Ilorin, Nigeria, and shall be conducted in English. The decision of the arbitrator shall be final and binding on both parties.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Nigeria, without regard to its conflict of law provisions.

16. Changes to Terms

We reserve the right to modify these Terms at any time. All changes are effective immediately when we post them and apply to all access to and use of the website thereafter.

Your continued use of the website following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

17. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent necessary, and the remaining provisions of the Terms will continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the website, constitute the entire agreement between you and TotebagsTribe concerning the website and supersede all prior agreements and understandings, whether written or oral, regarding the website.

19. Contact Information

If you have any questions about these Terms, please contact us at: